RefinemySite GmbH (hereinafter referred to as " RefinemySite.ai", “RmS” or "We" or "Us") appreciates your interest in our company and our products and your visit to our website and mobile applications (together also referred to as "Online Offer").
The protection of your privacy when processing personal data as well as the security of all business data are important concerns for us, which we take into account in our business processes. We process personal data collected during your visit to our online offers confidentially and only in accordance with legal requirements.
Data protection and information security are part of our corporate policy.
The Controller responsible for processing your data is RefinemySite GmbH Luftschifferstraße 3, 69307 Mannheim, contact@RefinemySite.ai.
The following categories of data are processed:
- Communication data (e.g. name, telephone, e-mail, address, IP address).
- Contract master data (contractual relationship, product or contractual interest)
- customer history
- Contract billing and payment data, if applicable
- Planning and control data
- transaction data
Personal data is any information relating to an identified or identifiable natural person, such as names, addresses, telephone numbers, e-mail addresses, contract, booking and billing data, which is an expression of the identity of a person.
We collect, process and use personal data (including IP addresses) only if there is a legal basis for doing so or if you have given us your consent in this regard, e.g. in the context of a registration.
We and service providers commissioned by us process your personal data for the following processing purposes:
- Provision of this online offer, with the possibility of exchanging information with other members and sharing image material of the trades.
(Legal basis: fulfillment of contract).
- To enable analysis and optimisation, data from all projects is collected anonymously and used for KPIs, analyses, statistics and for the development and improvement of general application functions and AI-supported application functions. Anonymisation means that all personal identification features are removed before use for analyses so that it is not possible to trace the data back to individual users.
(Legal basis: fulfillment of contract).
- To identify malfunctions and for security reasons
(Legal basis: fulfillment of our legal obligations in the area of data security and legitimate interest in the elimination of malfunctions and the security of our offers).
- Preservation and defense of our rights
(Legal basis: legitimate interest on our part in asserting and defending our rights).
In order to use extended functionalities, registration in our online offers is required. Below you will find more information about the registration and login process.
This is structured as follows:
4.4.1 Azure B2C - one of the login options provided by Microsoft Azure.
4.4.2 Social Sign In - one of the login options provided by the respective provider, e.g. Apple or Google
Every time you use the Internet, certain information is automatically transmitted by your Internet browser and stored by us in so-called log files.
The log files are stored by us for the purpose of investigating faults and for security reasons (e.g. to clarify attempted attacks) for a period of 7 days and then deleted. Log files whose further storage is required for evidentiary purposes are exempt from deletion until the final clarification of the respective incident and may be passed on to investigating authorities in individual cases.
The following information is stored in the log files:
- IP address (Internet Protocol address) of the end device from which the online offer is accessed;
- Internet address of the website from which the online offer was accessed (so-called origin or referrer URL);
- Name of the service provider used to access the online offer;
- Name of the retrieved files or information;
- Date and time as well as duration of the retrieval;
- amount of data transferred;
- Operating system and information on the Internet browser used, including installed add-ons (e.g. for Flash Player);
- http status code (e.g. "request successful" or "requested file not found").
This online offer is not intended for children under the age of 16.
Your personal data will only be transferred to other responsible parties if this is necessary for the fulfillment of the contract, if we or the third party have a legitimate interest in the transfer or if we have your consent. For details on the legal basis and the recipients or categories of recipients, please refer to the section Processing purposes and legal basis. In addition, data may be transferred to other responsible parties if we are required to do so by law or by enforceable official or court order.
4.7.1 Service providers (general)
We commission external service providers with tasks such as programming and data hosting. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obligated by us to maintain confidentiality and to comply with legal requirements.
We generally store your data for as long as is necessary to provide our online offer and the associated services or for as long as we have a legitimate interest in continuing to store it (e.g. we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). Thereafter, we delete your personal data with the exception of such data that we must continue to store in order to fulfill legal obligations (e.g., we are required to retain documents such as contracts and invoices for a certain period of time due to retention periods under tax and commercial law).
In addition to our online offering, we provide you with mobile applications ("apps") that you can download to your mobile device. In addition to the data collected on websites, we collect further personal data via our apps that specifically result from the use of a mobile device. However, this only happens if you have given us your consent in each case.
No data collection on our part and outside our area of responsibility is the transmission of data such as user name, e-mail address and individual device identification number to an app store (e.g. Google Play by Google, App Store by Apple, Galaxy App Store by Samsung) when downloading the respective application. We have no influence on this data collection and further processing by the App Store as the responsible party.
Cookies and tracking mechanisms may be used as part of the provision of our online services. Cookies are small text files that can be stored on your terminal device when you visit an online offer.
Tracking is possible using various technologies. We process information in particular within the framework of pixel technology or log file analysis.
We distinguish between cookies that are absolutely necessary for the technical functions of the online offer and such cookies and tracking mechanisms that are not absolutely necessary for the technical function of the online offers.
The use of the online offer is generally possible without cookies that do not serve technical purposes.
6.1.1 Technically necessary cookies
By technically necessary cookies we understand cookies, without which the technical provision of the
online offer cannot be guaranteed. This includes, for example, cookies that store data to ensure the trouble-free playback of video or audio content.
These cookies are deleted at the end of your visit.
6.1.2 Technically unnecessary cookies and tracking mechanisms
We only use these cookies and tracking mechanisms if you have given us your prior consent in each case. The exception to this is the cookie that stores the current status of your privacy setting (selection cookie). This is set due to legitimate interest.
We divide these cookies and tracking mechanisms into two subcategories:
These cookies facilitate the operation and thus enable a more comfortable surfing on our online offer, e.g. your language settings can be stored in these cookies.
General
The use of marketing cookies and tracking mechanisms enables us and our partners to show you interest-based offers based on an analysis of your usage behavior:
- Statistics:
By using statistics tools, we measure, for example, the number of page views you make.
- Conversion Tracking:
Our conversion tracking partners place a cookie on your computer ("conversion cookie"), provided that you have reached our website via an advertisement of the partner in question. These cookies usually expire after 30 days. If you visit certain pages of ours and the cookie has not yet expired, we and the respective conversion tracking partner can recognize that a certain user clicked on the ad and was thus redirected to our site. This can also take place across devices. The information obtained using the conversion cookie is used to compile conversion statistics and to record the total number of users who clicked on the relevant ad and were redirected to a page tagged with a conversion tracking tag.
- Retargeting:
These tools create usage profiles using advertising cookies or third-party advertising cookies, so-called web beacons (invisible graphics also called pixels or tracking pixels) or similar technologies. These are used for interest-based advertising and to control the frequency with which the user sees certain ads. The responsible party for the processing of data in connection with the tools is the respective provider. The providers of the tools may also pass on information to third parties for the aforementioned purposes. In this context, please refer to the data protection information of the respective provider.
Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA). Details on this can be found in the following description of the individual marketing tools.
In the browser and/or in our privacy settings, you can manage your cookie and tracking mechanism settings:
Note: The settings you make only apply to the browser you are using in each case.
6.4.1 Switching off all cookies
If you would like to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of the website.
6.4.2 Managing your settings regarding technically unnecessary cookies and tracking mechanisms.
When you visit mobile app, you will be asked in a cookie layer whether you give us your respective consent for the use of convenience cookies and marketing cookies or tracking mechanisms.
In our privacy settings, you can revoke consent already given with effect for the future or also give us your consent at a later date.
Our online offer may contain links to Internet pages of third parties not affiliated with us. After clicking on the link, we no longer have any influence on the collection, processing and use of any personal data transmitted to the third party when the link is clicked on (such as the IP address or the URL of the page on which the link is located), as the behavior of third parties is naturally beyond our control. We do not assume any responsibility for the processing of such personal data by third parties.
Our employees and the service companies contracted by us are obliged to maintain confidentiality and to comply with the provisions of the applicable data protection laws. We take all necessary technical and organizational measures to ensure an adequate level of protection and to protect your data managed by us in particular against the risks of accidental or unlawful destruction, manipulation, loss, alteration or unauthorized disclosure or access. Our security measures are constantly being improved in line with technological developments.
Please use the information in the Contact section to assert your rights. Please make sure that we are able to clearly identify you.
Right to information and disclosure
You have the right to receive information from us about the processing of your data. To this end, you can assert a right to information with regard to the personal data we process about you.
Right of correction and deletion
You may request us to correct incorrect data. Insofar as the legal requirements are fulfilled, you may request the completion or deletion of your data.
This does not apply to data that is required for billing and accounting purposes or is subject to the legal obligation to retain data. However, if access to such data is not required, its processing will be restricted (see below).
Restriction of processing
You may request us - provided that the legal requirements are met - to restrict the processing of your data.
Data portability
Insofar as the legal requirements are met, you may request that data you have provided to us be transferred in a structured, common and machine-readable format or - insofar as technically feasible - that the data be transferred to a third party.
Objection to data processing on the legal basis of "legitimate interest".
In addition, you have the right to object to data processing by us at any time, insofar as this is based on the legal basis of "legitimate interest". We will then stop processing your data unless we can prove - in accordance with the legal requirements - compelling reasons for further processing that are worthy of protection and which outweigh your rights.
You have the right to file a complaint with a data protection authority. To do so, you can contact the data protection authority responsible for your place of residence or federal state or the data protection authority responsible for us. This is:
The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
Address:
Lautenschlagerstraße 20
70173 Stuttgart
GERMANY
Postal address:
P.O. Box 10 29 32
70025 Stuttgart
GERMANY
phone: 0711/615541-0
FAX: 0711/615541-15
e-mail: poststelle@lfdi.bwl.de
We reserve the right to change our security and data protection measures. In these cases, we will also adapt our data protection notice accordingly. Therefore, please note the current version of our data protection notice.
If you would like to contact us, you can reach us at the address given in the "Controller" section.
To assert your rights, you can reach us at the address given in the "Controller" section.
To report data protection incidents, you can reach us at the address given in the "Controller" section.
For suggestions and complaints regarding the processing of your personal data, we recommend that you contact our data protection officer:
Data Protection Officer
Luftschifferstraße 3
69307 Mannheim
Or
Mailto: contact@RefinemySite.ai
Status: December 2024